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10 challenges facing IT

(Alan Norton, TechRepublic) IT is always facing challenges. Some of these challenges have slowly changed over time, but many of them are perennial offenders. How will IT meet these challenges today and in the near future? Where do they rank in order of importance at the company where you work?

1. Customer service
Improve customer service by listening to and meeting the client’s needs. Make customer service job number one.
2. Human resources
Develop creative ways to minimize stress, satisfy employee needs, and match corporate needs to employee goals.
3. Productivity
Make the best use of new technologies like cloud and mobile computing but search out additional ways to increase productivity.
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