You are in: Articles / Studies & Benchmarks / Who Makes The UC Buying Decision?
 
 
 

Who Makes The UC Buying Decision?

Forrester Research has a new report out that offers some insights into the communications technologies that enterprises are adopting -- and are still holding off on. There's also a provocative data point on how involved business unit executives are in Unified Communications purchases.

The respondents were asked how much influence three types of roles have in UC purchasing decisions. The biggest influencers were IT executives, not surprisingly: 26% of respondents said these folks exert final decision-making authority, while 52% reported that IT execs wield "heavy influence" on UC buying. Notably, this was very close to the numbers regarding the influence of telecom executives: 23% of respondents said telecom was the final UC decision-maker for their enterprise, and another 51% ranked telecom as a "heavy" influencer.[...]

The factor that Forrester calls out as important is the last category, "A business unit executive who works with the telecom and/or IT departments." And this is pretty noteworthy: 15% of the survey respondents said this type of exec holds final decision-making authority for UC in their enterprises, another 43% see "heavy influence" here, and 34% say such execs hold "some influence" on the UC buying decsion.

 
 
|
|
Rating: 12345
 
Leave a comment



Note: all fields marked with (*) are required
Comments (0)
 
Close send to email window
 



Verification code

Already a member?
Blacklist monitoring alerts
sign up Signup for our real-time monitoring service and receive email notifications each time one of your IPs gets blacklisted.
Free Signup
Mail Server Operating System Poll
.01

What OS do you use for your email server?
Linux
Windows
Other
disabled next
.02

How many mailboxes do you currently manage?
1-50
51-300
300+
previous next
.03

Would you like to comment upon the choosing of this particular OS?

previous
 
DNS Tools
Get IP status, owner and location, obtain its corresponding hostname or check specific ports.
Ping Statistics
Reverse DNS Lookup
Whois Info (IP owner)
GeoIP Information
Check Port
Open Relay Test
Test if your mail server is an open relay for spammers.
Blacklist Checker
Check if your IP is listed in DNS based email blacklists (DNSBL)