Understand the basic facts about email management -- what it is and why you need it.

What is email management?
Email management encompasses four areas: Security, Backup/Storage/Recover, Spam and Virus Protection, and Compliance. Each of those categories can be subdivided by technology class and coverage. While not every company will need top of the line products in all categories, no business, regardless of size, should be completely vulnerable in any area. As with almost all business decisions, the trick is finding the solution that matches a business' needs without providing unnecessary features or costs.