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How Do You Define 'Unified Communications'?

A consensus on the definition for "unified communications" may be harder to establish than you might think. For example, here are some possible definitions:

     - A unified communications system routes voicemail sent to one or more telephone numbers and faxes to one or more fax numbers into an e-mail inbox where they can be heard and viewed in a manner similar to e-mail.
     - A unified communications system routes conventional voicemail, conventional faxes, SMS messages, instant messages, e-mail, VoIP traffic and other content to an e-mail inbox where this content can be viewed using a single interface.

 
 
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