Though around 30 per cent of organisations have some form of archiving in place, most consider that this would not constitute adequate control.  A recent survey by C2C found that 65% of respondents had set mailbox capacity limits meaning in effect, that end users were responsible for managing their own mailboxes.  In practice, this self regulation probably results in significant lost productivity and constitutes a poor strategy for managing and discovering data.  In this article, we consider the top five questions being by resellers interested in recommending email management:

1.    Is Email control a management or archive issue? 
It is a management issue and archiving is part of the solution.  Resellers should identify a solution that identifies unnecessary emails, handles attachments and provides automated quota management which should be part of a strategic ‘cradle to grave’ management of email. It isn’t a case of archiving email merely to reduce the live storage footprint, but part of a well thought-out strategy, designed hand-in-hand with the customer that aids productivity and time management and that can be implemented by an IT department simply and economically.